The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy and Comfortable
The room was incredibly cozy, featuring a plush bed and tasteful decor that made me feel right at home.view full review
Impressive Shower
The bathroom was outstanding, and the shower had excellent water pressure, providing a refreshing start to my day.view full review
Relaxing Experience
The leisure facilities were fantastic, especially the spa treatments that left me feeling rejuvenated and relaxed.view full review
Delicious Cuisine
The dining options were exceptional, with a diverse menu that catered to all tastes and the food was always fresh and flavorful.view full review
General
Wi-Fi
Safe deposit box
Elevator
Guest Parking
Electric kettle
Dryer
Room features
Air conditioning
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
Telephone
CD player
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
No 109 (Lot 8180-8185), Block 31, Kemena Land District, Bintulu City Center, Bintulu, Malaysia,
Bintulu,
Malaysia,
97000,
Sarawak
Map view
No 109 (Lot 8180-8185), Block 31, Kemena Land District, Bintulu City Center, Bintulu, Malaysia,
Bintulu,
Malaysia,
97000,
Sarawak
City landmarks
Store
Pantai Tanjung Batu Bintulu
1.4
mi
No 1 Jalan Tanjung Kidurong
Taman Tumbina
1.2
mi
The Church of God of Bintulu
2400 ft
Mosque
Masjid Assyakirin
2500 ft
Shopping Area
Times Square Megamall
4700 ft
Parks
Taman Millenium
3600 ft
Island
Pulau Batu Mandi
3600 ft
Mall
Boulevard Mall
4700 ft
Wisma Bintulu
4700 ft
Mall
Boulevard
5100 ft
Tumbina Bintulu
1.1
mi
Kelab Golf Bintulu
1.3
mi
Tanjong Batu Beach
1.4
mi
Jeti Perahu Pantai ABF
1.7
mi
Church
Emmanuel Methodist Church
1.8
mi
Calvary Baptist Church
1.8
mi
Perhentian Bas 1Malaysia Bintulu
1.8
mi
Church
Stella Maris Catholic Church
1.8
mi
Mall
Commerce Mall
1.9
mi
Sculpture
1.9
mi
Methodist Church
1.9
mi
Church
Ming Ong Methodist Church
1.9
mi
Chinese Temple
2.0
mi
Mall
Times Square Mall
2.1
mi
Church
St Anthony Catholic Church Bintulu
2.2
mi
Mall
The Spring Bintulu
2.3
mi
Temple Street
Tua Pek Kong Temple
2.5
mi
Borneo International Kite Festival
2.4
mi
Nearby
4d Magnum
500 ft
Farley Supermarket
700 ft
Restaurants
Peppers Cafe
1500 ft
Lot 8074 No. 178 Bintulu Sentral
Starbucks
700 ft
Jalan Tun Hussein Onn First Floor
Cafe Mak Timah
2600 ft
Lot 247
Niku Japanese Kitchen
2700 ft
No 79-80
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
7.0
Location
9.0
Service
5.8
Dining
5.3
Guest reviews
6.8/10
based on 5 review
8.2
8.2/10based on 101 review
Andrew
United States of America,
September
2024
7.2/10
My stay at the hotel had its ups and downs. The location was excellent, with various eateries and shops just a short walk away. I really appreciated the clean and comfortable room, though there were a few issues like the lingering smell of smoke from neighboring rooms and a lack of hot water in the shower. The staff was friendly, but service could use a little improvement. Overall, it’s a decent place, but a few things need attention.
Rooms
7.0
The room was great, very clean, and had everything I needed including a mini bar and a hair dryer. However, I noticed a smell of smoke from the previous occupants, and there was no hot water from the shower in the morning.
Service
7.0
The staff was friendly and assured me that my concerns would be looked into. However, the service could benefit from an improvement in public relations.
Location
9.0
The location was fantastic with many eateries and supermarkets nearby, and it was strategically placed in the center of Bintulu, making it very convenient for dining and shopping.
Dining
6.0
Breakfast was included, but I felt there could be more options available, especially for vegetarians.
Facilities
7.0
The hotel had basic facilities, but nothing overly impressive. The cleanliness of the common areas was good.
George
United States of America,
August
2024
7.4/10
I had a rather mixed experience at this hotel. The location was fantastic with plenty of eateries around, and the rooms were spacious and charming, offering great value for a 3-star place. However, I noticed a smoke smell in my non-smoking room, which was a bit off-putting. The service varied; some staff members were friendly, while others could definitely use some improvement in their communication skills. Overall, it's a decent spot, but there are areas for enhancement.
Rooms
7.0
The room was spacious and nicely arranged, although it did have a lingering smell of smoke despite being a non-smoking room.
Service
6.0
Some staff were friendly and responsive to requests, but there were moments when I found the service to be a bit rude and in need of better public relations training.
Location
9.0
The hotel is conveniently located in the town area, surrounded by various eateries and supermarkets, making it easy to find food.
Dining
Facilities
Mike
United States of America,
August
2024
6.6/10
I had a mixed experience at this hotel. The location is fantastic, with plenty of eateries and supermarkets around, making it super convenient. The rooms are spacious and mostly comfortable, but I did have an issue with hot water in the shower. The staff, however, could use some improvement as my interactions were less than pleasant. Overall, it’s a decent value for money, but not without its flaws.
Rooms
7.0
The rooms are very spacious and generally comfortable, but there was no hot water from the showerhead the next morning, which was disappointing.
Service
5.0
The service left much to be desired as the staff was rather rude. It felt like they need to upgrade their approach to guest relationships.
Location
9.0
The location is great, situated in the center of Bintulu with various eateries and supermarkets nearby. It’s really convenient for grabbing a bite or shopping.
Dining
Facilities
6.0
The facilities are adequate, but nothing striking stood out that would make it luxurious or unique.
Lynn
United States of America,
July
2024
6.8/10
I stayed at this hotel, and overall, it was a good experience. The location is fantastic with plenty of eateries and supermarkets nearby. The rooms were clean and comfortable, and I appreciated the friendly staff. However, some areas could use a bit of improvement, especially in terms of service quality and the dining options provided.
Rooms
7.0
The rooms were spacious enough for us and equipped with everything I needed, like a mini bar and hair dryer. However, there was a bit of a nuisance with a leaking pipe and the air conditioning not being ideal.
Service
6.0
The staff were friendly and helpful, but I think they need to enhance their public relation skills a bit.
Location
9.0
The location was great, strategically placed in the center of Bintulu, with various eateries and supermarkets within walking distance.
Dining
5.0
Breakfast was included, which was great, but the options were somewhat limited. I was hoping for a bit more variety.
Facilities
7.0
The facilities are decent, but nothing stood out as exceptional. It met my basic needs.
John
United States of America,
June
2024
6.8/10
My stay at the hotel was enjoyable overall, featuring spacious rooms and a great central location with plenty of dining options nearby. However, there was an unpleasant odor in my room, possibly from previous occupants smoking, which was a downside. While the staff was friendly and accommodating, the service could use some refinement. The value for money is decent, but I wish the breakfast had been better too.
Rooms
7.0
The rooms were spacious and well-arranged, but unfortunately, there was a lingering smell of smoke.
Service
6.0
The staff was generally friendly and helpful, though some improvements in public relations would be beneficial.
Location
9.0
The hotel was conveniently located in the center of Bintulu, with a variety of eateries and supermarkets around.
Dining
5.0
Breakfast was provided but could definitely be improved in terms of variety and freshness.
Facilities
7.0
Facilities were adequate, but nothing stood out as exceptional.